If You Need Help

Correction Policy

Our geographic data files are made as accurately as possible. If you find a problem, please contact us. All corrections and problems are noted and examined as soon as possible.

TomTom® makes every attempt to include any new information in the next product update.

Customer Support

If you have any questions about the files you have purchased, or are having difficulties with them, please call TomTom® Customer Support and have the following information available when you call:
  • The product name and version number;
  • The product format you received;
  • The TomTom® Order Number (on the Packing Slip).

Contact Information

General Address
TomTom website address: www.tomtom.com/licensing
 
Global Content BV
E-mail address for Technical Support: licensingsupport@tomtom.com
Phone : +(32) 9 244 88 11
 
TomTom North America, Inc.
E-mail address for Technical Support: licensingsupport@tomtom.com
Phone: 1-603-443-9260 or 1-888-556-7160 (toll free US and Canada)